I find that regardless of the type of rice (except wild, which isn't actually rice) go with the cooker instructions not the instructions on the package of rice. If you put in a cup of rice, fill with water to the "1" line on the cooker and so forth. On that scale, it looks like you added almost twice as much water as you should of (1 cup of rice, but filled liquid to the "2" line). That being said, when I try a new brand or type of rice that I have not cooked before, I normally err on the side of a little less liquid just to be safe - you can always add more, but you can't get too much out of the rice once it is in there. Fill to just a little below the appropriate line and if the results come out too dry and firm, pour some additional liquid over the rice and restart the machine. You make the rice using equal parts rice and water. before cooking the rice, rinse the rice until the water runs almost clear. next cook your rice in the rice cooker until done... open the rice cooker to let the rice dry out a little bit. in a small pot mix 1/2 cup rice wine vinegar to 1/4 cup sugar and a pinch of salt, and heat until sugar is dissolved. put the rice into a separate bowl and add vinegar mixture to rice until you have reached the stickyness desired. try not to mix rice to much to prevent mushy rice... next enjoy your perfectly seasoned sticky rice.When using a rice maker you use equal parts rice and water. Make sure you rinse your rice until the water runs clear before adding water and cooking.